Integrated telemedicine software
Your EHR should come with telemedicine. Medi-EHR does
Scheduling, video visits, charting, ePrescribing, patient forms, and billing in one place. No second system, no double documentation.
Why integration matters
54%
of Americans used telehealth in the past year
89%
patient satisfaction rate with virtual visits
30–40%
less documentation time with integrated EHR telehealth vs. separate tools
85.9%
of psychiatrists now conduct video visits every week
Watch how it works in a 20-minute demo.
What disconnected telehealth actually costs you
Most practices using a standalone video platform end up with two systems that do not talk to each other, and staff stuck manually bridging the gap. When integration is not working, your team becomes the integration.
How telemedicine works in Medi-EHR
Every step happens inside the same platform your providers already use for in-person care. Booking, video, charting, billing. One login.
1
Schedule
Staff or patients book visits directly on the appointment calendar. No separate scheduling tool.
2
Remind
Automated reminders go out by text, email, or patient portal. No-show rates drop.
3
Connect
Patients join from any supported device without downloading anything. The provider has the chart open during the call.
4
Document
Providers write notes, update assessments, and send prescriptions inside the EHR during the visit. Nothing waits until after.
5
Bill
The encounter connects to charge capture and billing. Staff do not need a separate entry after the visit.
Built for behavioral health telehealth
85.9% of psychiatrists now conduct video visits every week, making behavioral health the highest-adoption specialty in telehealth. Medi-EHR is built for that reality.
Psychiatry and medication management
Psych evaluations, medication management, follow-up visits, ePrescribing, and EPCS workflows where enabled. Everything goes into the patient’s chart during the appointment.
Therapy and counseling
Individual therapy, couples counseling, family sessions, and group therapy. Session notes and treatment plans go directly into the chart as the visit happens.
Community mental health
Care coordination, case management, PROS programs, and rehabilitation services are all supported. Multi-provider workflows work for larger organizations too.
Patient engagement and retention
Portal reminders, online intake forms, consent management, and secure messaging reduce no-shows and make it easier for patients to show up to appointments.
Also built for primary care and specialty practices
Medi-EHR’s telehealth is not only for behavioral health.
Primary care
Follow-ups, medication reviews, chronic care check-ins, post-discharge calls. Visits that used to require patients to come in can happen over video instead.
Specialty practices
Internal medicine, pediatrics, pain management, occupational medicine, and multi-specialty groups all work within shared scheduling and documentation workflows.
Multi-location organizations
Run telehealth across multiple sites from a single platform. Scheduling, templates, and billing stay consistent across locations without extra configuration.
What's included
Integrated scheduling
Book, change, and confirm telehealth visits from the appointment calendar. No separate tool, no duplicate entries.
Real-time documentation
Write notes, complete assessments, and update treatment plans in the EHR during the visit. Nothing carries over to after-hours charting.
Electronic prescribing (EPCS)
Send prescriptions during the visit. EPCS is supported where enabled, without switching to a separate system after the call.
HIPAA-compliant workflows
Video, records, and messaging are all covered under the same BAA as the rest of your EHR. One compliance review, not two.
Digital forms and consent
Intake forms, consent documents, and pre-visit questionnaires go through the patient portal before the appointment starts.
Billing workflow support
The encounter feeds directly into charge capture and claims. No one has to go back and manually log the visit to start the billing process.
30–40%
Reduction in documentation burden with integrated EHR telehealth vs. separate platforms
75%
of patients say virtual visits are as effective as in-person appointments
$219B
Projected global telehealth market in 2026. Practices not offering virtual care are losing patients to those who do.
Medi-EHR vs. standalone video platforms
A standalone video platform covers the call. Medi-EHR covers everything before, during, and after it.
| Capability | Medi-EHR (integrated) | Standalone video platform |
|---|---|---|
| Secure video visits | Yes | Yes |
| Patient chart access during the visit | Yes | No |
| Clinical documentation in real time | Yes | No |
| Scheduling integration (no duplicate booking) | Yes | Limited |
| Electronic prescribing (EPCS support) | Yes | No |
| Patient portal and digital forms | Yes | No |
| Billing workflow connection | Yes | No |
| Behavioral health workflows | Yes | No |
| Single BAA covering video and EHR | Yes | Separate BAA required |
“Before Medi-EHR, our psychiatrists were finishing the video call and then spending another 15 minutes re-entering notes. Now everything happens in one place — the documentation is done before they log off.”
— Practice Administrator, Behavioral Health Organization [Update with real customer quote]
Everything in Medi-EHR's telehealth workflows
- HIPAA-compliant video visits
- Integrated scheduling and self-scheduling
- Automated appointment reminders (SMS, email, portal)
- Real-time patient chart access
- SOAP notes and treatment plan documentation
- Electronic prescribing (EPCS supported)
- Online intake and consent forms
- Patient portal integration
- Secure provider-patient messaging
- Role-based access controls and audit logging
- Billing and charge capture workflow support
- Mobile-friendly patient access (no app download)
- Group therapy session support
- Multi-location practice management
- PROS and community mental health workflows
- Single sign-on across EHR and telehealth
Questions about Medi-EHR telemedicine
The questions practices ask most often.
Telemedicine software lets providers see patients over secure video. When it is built into the EHR rather than running as a separate tool, providers can access the chart, document the visit, send prescriptions, and connect to billing from the same place they handle in-person care. That eliminates the double documentation that standalone video platforms create.
Medi-EHR uses encrypted video, role-based access controls, and audit logging to support HIPAA-compliant telehealth. Because the video and EHR share the same Business Associate Agreement, practices do not need a separate compliance review for the video tool. That is a meaningful difference from running a standalone video platform alongside your EHR.
Yes. Providers can open and update the patient’s chart during the call, writing notes, reviewing medications, and updating treatment plans without leaving the visit. With a standalone video platform, all of that happens after the call ends, which means more time spent on documentation and less time between patients.
Yes. Medi-EHR supports e-prescribing and EPCS (Electronic Prescribing of Controlled Substances) where enabled. Providers can send prescriptions during the visit without switching to a separate system after the call.
Yes. Behavioral health is Medi-EHR’s core specialty. The platform handles psych evaluations, medication management, individual and group therapy, community mental health programs including PROS, and case management. 85.9% of psychiatrists now do video visits every week, so this is standard practice, not a niche feature.
Yes. Telehealth encounters connect directly to charge capture and billing workflows. Staff can create claims from the encounter without a separate entry, which shortens the gap between the visit and the submitted claim.
Medi-EHR supports standard telehealth CPT codes for audio-visual visits, including E/M codes, behavioral health procedure codes, and telehealth modifiers. Covered codes vary by payer and state, so reach out to the Medi-EHR team if you have questions about your specific contracts.
No. Patients join from any supported device, phone, tablet, or computer, without downloading anything. That matters more than it sounds, particularly for older patients or anyone who would balk at an app install.
Medi-EHR supports billing for a wide range of payers, including Medicaid managed care plans. Coverage for telehealth varies by state and plan, so contact Medi-EHR to talk through your payer mix and how billing can be set up for your specific contracts.
Ready to replace two systems with one?
Stop managing a separate video platform. Medi-EHR covers scheduling, documentation, ePrescribing, patient forms, and billing in the same system you are already using.
