Doctors’ offices and other medical and health-related practices can better engage with patients using text messaging. Technology is an important part of modern medicine, and this applies to communication with patients as well as medical care itself. Everyone with a mobile phone can receive appointment reminders via SMS or MMS!
Here are some of the ways that doctors and other medical professionals can improve their practices with SMS. Through our work with Medical Practices we have discovered several important benefits of text message:
ENGAGE YOUR PATIENTS
Get patients to provide their mobile numbers when signing in with the Medi-Kiosk. You can also request this on the paperwork a new patient is required to fill out or simply have the receptionist ask for this.
APPOINTMENT REMINDER SERVICES FOR DOCTORS VIA SMS AND MMS
Use text messages to remind patients about upcoming appointments. This will decrease the pervasive problem of snowshoes.
INCREASE PATIENT VISITS
Send out reminders when patients are due for a visit, whether it’s a follow-up, blood pressure check or vaccinations.
NURTURE PATIENT RELATIONSHIPS
Text patients with useful health tips. This is helpful for patients while also serving as a reminder for them to make an appointment for any issues.
SEND OUT MOBILE SURVEYS (coming soon)
Send out surveys to learn about your patients’ needs and to learn about areas you may need to improve.